Firstly I hope this finds you and yours starting 2021 safe and well with thoughts for a fresh start but being mindful to remember aspects of last year rather than wanting to bury it all never to be spoken of again. If you were to select a song to describe 2020 as a place marker [...]
As we wind down for the end of year festivities, I’m writing today to simply wish you a Festive Season filled with vitality which for me includes great health, loved ones around and some down time for quietness and serenity as well as FUN. And I’m very mindful when saying that that some of us [...]
“Surge capacity” is a term previously used in hospitals meaning an ability to handle an influx of new patients. It is not selective in who it afflicts: you may be a business owner, team member, stay-at-home mum or a student. After adapting our lives due to the COVID-19 coronavirus for most of 2020 and [...]
Last week this happened. An intimate group of business owners stopped what they would normally do on a Wednesday to pause, reflect and plan. We call it the PEPP®pause and PEPP® stands for Purpose + Energy + Pleasure + Profit. It’s how we all “do” business and life because we all want more vitality. [...]
“Are you speaking in white noise?” asked The Boss Lady “and if you are, stop and be different”. And The Boss Lady aka Marion “Maz” Farrelly should know. Her shows on the “small screen” have had an estimated audience of 7 billion. Yes, 7 billion. They include the reality ones that many people are addicted [...]
PEPP® When I trademarked PEPP® as a word a few years ago, to mean Purpose, Energy, Pleasure and Profit, whilst saying anyone could put the words in any order they like, I deliberately put “Purpose” ahead of “Profit” in the order I regularly say them. Because to not do so inhibits our ability to [...]
When were you last WOW’d as a customer? For me it was an hour ago and part of the ingredients for a “WOW” usually includes the unexpected. So, someone in my world had their car stolen yesterday. I needed to contact Linkt to have the e-toll tag reported stolen, and see if the thief was [...]
This morning I had a wonderful experience at the bank. Yes, at the bank… Bank of Queensland in Stafford. So without checking the time, I just stopped there on the way home from a meeting. As I went to walk through the door, the door didn't open and I could see the team members [...]
Recently in Brisbane, John Ball, Director or Small Business, Google Australia and New Zealand, said the gap between people who need the skills and people who have the skills is widening. “The skills” he was referring to are in relation to the internet. And, “people who need the skills”, according to the Hon [...]
How has 2019 started for you? Have you made a fresh start or taken a fresh approach with some routine aspects of your business or your life? Or are you already in some sort of a rut wishing things were different? PEPP® = Purpose and/or Energy and/or Pleasure and/or Profit If the ‘thing’, any thing [...]
